Terms of Use

Published by Give.Gives · Updated April 14, 2026

Give.Gives Terms of Use

Last updated: April 6, 2026

These Terms of Use ("Terms") govern your access to and use of the Give.Gives websites, apps, APIs, communications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

1. About Give.Gives

Give.Gives is a platform that supports circular giving, item drop-off, in-person pickup, resale, and impact allocation involving users, brands, locations, organizations, and campaigns.

Give.Gives provides a platform and related tools. Unless expressly stated otherwise, Give.Gives is not the manufacturer of listed items, is not the carrier for deliveries or pickups, and does not independently guarantee the condition, safety, legality, authenticity, quality, or fitness of items listed or exchanged through the Services.

2. Eligibility and Accounts

You may use the Services only if you can form a binding agreement under applicable law.

If you are under 18, you may use the Services only with the involvement of a parent or legal guardian, especially before making purchases, arranging pickups, submitting sensitive information, or participating in other transactions.

You are responsible for:

• Providing accurate information.

• Maintaining the confidentiality of your login credentials.

• All activity that occurs under your account.

• Promptly notifying us of unauthorized access or security issues.

We may suspend, restrict, or terminate accounts that violate these Terms, applicable law, or platform safety rules.

3. Acceptable Use

You agree not to:

• Violate any law, regulation, or third-party right.

• Submit false, misleading, fraudulent, or deceptive information.

• Upload or post content that is illegal, infringing, harmful, threatening, abusive, defamatory, discriminatory, exploitative, or otherwise objectionable.

• Upload prohibited, unsafe, hazardous, counterfeit, stolen, or unlawful items.

• Interfere with the operation, security, or integrity of the Services.

• Attempt to access data, accounts, or systems without authorization.

• Use bots, scraping tools, or automated methods to access or copy the Services except as expressly permitted by us.

• Reverse engineer, disable, or circumvent safety, access, or technical restrictions on the Services.

• Use the Services, including any AI Features, to create or distribute unlawful, infringing, deceptive, or harmful content.

4. User Content

You may submit content to the Services, including text, images, item descriptions, stories, messages, feedback, and other materials ("User Content").

You retain ownership of your User Content, but you grant Give.Gives a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, adapt, publish, display, distribute, and otherwise use that User Content as reasonably necessary to operate, provide, improve, secure, moderate, and promote the Services.

You represent and warrant that:

• You own the User Content you submit or have all rights needed to submit it.

• Your User Content does not violate law or infringe third-party rights.

• Your User Content is accurate to the extent it is presented as factual.

We may remove, restrict, or refuse User Content at our discretion if we believe it violates these Terms, our policies, applicable law, or platform safety requirements.

5. Donations, Listings, and Item Information

You are responsible for the accuracy of item descriptions, images, condition details, and other information you submit.

Item availability, pickup timing, listing status, pricing, and impact routing may change over time based on platform rules, brand or location operations, campaign status, policy enforcement, inventory conditions, or legal and operational requirements.

Give.Gives may edit, standardize, moderate, or structure submitted content, including through AI Features or administrative review, to support platform operations and safety.

6. Purchases, Pickup, and Refunds

Purchases made through the Services may be subject to availability, pickup conditions, payment verification, fraud screening, operational restrictions, and other requirements.

You are responsible for reviewing item details, pickup instructions, timing requirements, and any location-specific conditions before completing a purchase.

Refund eligibility, timing, and method may depend on applicable law, payment processor requirements, fraud review, platform policy, and the facts of the transaction.

We may cancel, delay, or refuse transactions where necessary for safety, fraud prevention, policy enforcement, inventory integrity, legal compliance, or operational reasons.

7. Fees and Payments

Payments may be processed by third-party payment providers. By making a purchase or other payment through the Services, you authorize the applicable payment provider to charge your selected payment method.

You agree to provide current, complete, and accurate payment and billing information and to pay all charges, taxes, and applicable fees associated with your transaction.

Third-party payment providers may impose additional terms, conditions, and privacy practices that apply to your payment activity.

8. AI Features

The Services may include AI-powered tools and workflows, including image review, content generation, story generation, rewriting, categorization support, and address normalization.

By using AI Features, you understand and agree that:

• AI outputs may be incomplete, inaccurate, biased, offensive, or otherwise unsuitable for your intended use.

• You are responsible for reviewing AI-generated outputs before relying on them, publishing them, or submitting them through the Services.

• We may use third-party service providers to process content submitted to AI Features.

• We do not provide your AI Feature content to third-party AI service providers for training their generalized models, but those providers may retain limited data for security, abuse monitoring, legal compliance, or service operation purposes under their own terms.

Give.Gives does not guarantee that AI Features will detect all unsafe items, prohibited content, address issues, or quality concerns, or that generated content will be accurate, original, or fit for any particular purpose.

9. Platform Decisions and Moderation

We may investigate conduct, submissions, transactions, or accounts and may take actions we consider appropriate, including content removal, listing changes, transaction holds, refunds, warnings, account restrictions, or termination.

We may do so to protect users, brands, locations, organizations, campaigns, Give.Gives, or the public, and to maintain platform safety, trust, legal compliance, and operational integrity.

10. Third-Party Services

The Services may rely on or link to third-party services, such as payment providers, cloud storage, communications tools, maps, location services, or AI providers.

We are not responsible for third-party services, products, or websites, and your use of them may be governed by their own terms and privacy policies.

11. Intellectual Property

The Services, including software, designs, trademarks, logos, text, graphics, and other platform content other than User Content, are owned by Give.Gives or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted by these Terms or by law, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, transmit, sell, license, or exploit any part of the Services without prior written permission.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIVES.GIVES DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, GIVES.GIVES DOES NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

• ANY ITEM, LISTING, STORY, AI OUTPUT, RECOMMENDATION, LOCATION INFORMATION, OR USER CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, SAFE, OR SUITABLE.

• DEFECTS WILL BE CORRECTED.

• THE SERVICES OR ANY CONTENT AVAILABLE THROUGH THEM WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIVES.GIVES AND ITS AFFILIATES, SERVICE PROVIDERS, LICENSORS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF GIVES.GIVES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO GIVES.GIVES, IF ANY, IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

• USD $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

14. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Give.Gives and its affiliates, service providers, licensors, and representatives from and against claims, liabilities, damages, judgments, losses, costs, expenses, and fees arising out of or related to:

• Your use of the Services.

• Your User Content.

• Your violation of these Terms.

• Your violation of applicable law or the rights of another person or entity.

15. Termination

You may stop using the Services at any time.

We may suspend or terminate your access to all or part of the Services at any time, with or without notice, if we believe you have violated these Terms, created risk for the platform or others, or if suspension or termination is otherwise necessary for operational, legal, security, or safety reasons.

Sections that by their nature should survive termination will survive, including sections relating to ownership, licenses, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles, except to the extent superseded by applicable federal law.

17. Disputes

Before filing a legal claim, you agree to contact us at info@give.gives and try in good faith to resolve the dispute informally.

To the extent permitted by law, any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

Nothing in these Terms prevents either party from seeking injunctive or equitable relief where appropriate.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version and revise the "Last updated" date above. Your continued use of the Services after the updated Terms take effect means you agree to the revised Terms, to the extent permitted by law.

19. Contact

If you have questions about these Terms, contact:

• info@give.gives